We are operating a telephone triage system. Please call on 0131 651 1000 and the call handler will ask for details of your problem and arrange the most appropriate appointment. If you have arranged a telephone appointment you will be given a 1 hour time slot. Please ensure you will be available to answer the call during this time.
This is a GP training practice. Qualified doctors who are specialising in General Practice after training in hospitals join our practice for 6 months and a year at a time and work as equal members of the medical staff.
Fourth year medical students are frequently attached to the practice. You will be informed if the doctor has a student with him/her. If you would prefer to see the doctor alone, please say so. Individual medical students occasionally have access to medical records. If you have any objections to this, please let us know.
Access
We are situated at 20 West Richmond Street, Edinburgh, EH8 9DX.
By Bus: Bus Number 14 to West Richmond Street / Bus Numbers 2,3,5,7,8,21,31,33,81,87,89,X91 to Nicholson Street.
By Car: There are parking meters adjacent to Mackenzie Medical Centre on West Richmond Street.
There is disabled access via ramp and automatic doors and an induction loop at reception for those with impaired hearing. Our Practice leaflet is also available in audio format.
We Are LGBTQ+ Friendly. Here at Mackenzie Medical Centre, we are committed to ensuring people feel confident to use our services no matter who you are and we are committed to making sure all our patients feel supported and listened to.
We are part of the Breastfeeding Friendly Scotland Scheme and fully support breastfeeding on our premisis. If there is anything we can do to make you more comfortable whilst breastfeeding your child, please ask a member of staff.
If you require an interpreter to attend with you to your appointment please notify the receptionist and we will arrange this for you.
We are a C:Card point for people aged 16 and over who want free condoms. These can be collected from reception at any time. C:Card is an NHS Lothian sexual health service.
