We are open and here to help. Please call us on 0131 651 1000. We are operating a telephone triage system. The call handler will ask for details of your problem and arrange the most appropriate appointment. If you have arranged a telephone appointment you will be given a 1 hour time slot. Please ensure you will be available to answer the call during this time.
If you have concerns related to Coronavirus, please first refer to the NHS Inform website by clicking the link. If you require further advice or medical attention for symtoms of Coronavirus, please contact 111.
If you have any questions about the COVID Vaccine, please visit NHS Inform by clicking here,
COVID-19 vaccination status scheme
The Covid-19 vaccination status scheme is a service that allows people travelling abroad to access their record of vaccination status themselves. A vaccination status letter can be downloaded from the NHS Inform patient portal by clicking here or - for those not online - requested in the post via a Freephone Covid Status Helpline on 0808 196 8565.
Only those planning to travel to a country or territory where a record of vaccination status is needed as an entry requirement should download the record or request it.
Proof of Covid-19 PCR Test
To view the results of your Covid-19 PCR test please click here to visit the Test and Protect website.
This is a GP training practice. Qualified doctors who are specialising in General Practice after training in hospitals join our practice for 6 months and a year at a time and work as equal members of the medical staff.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side.
You can, of course, choose to see any of the doctors at the practice.
Your local pharmacist is also available and happy to give advice on some medical matters.
TEXTS TO YOU
We are now sending text messages to patients as a reminder that you have an appointment. You will be able to respond to the message to say 'CANCEL' which will save you calling us and will free up the appointment for another patient. Please ensure we have your current mobile phone number. If you wish to opt out of receiving a text, please drop us a note and we will remove you from the service.
Please let us know of any changes to your telephone numbers. You can do this using our check-in screen in our waiting area, speak to the receptionist or drop us a line.
DATA PROTECTION NOTICE
A copy of our Data Protection Notice is posted in or waiting areas and copies can be obtained from reception. You can also view this notice here. Subject Access Request forms are also available from reception. Should you wish to have access to your medical records you should complete the SAR form and also provide two forms of ID, one of which must be photographic. We hope to make the forms available on the website in the near future.
WE ARE LGBT FRIENDLY
Here at Mackenzie Medical Centre, we are committed to ensuring people feel confident to use our services no matter who you are and we are committed to making sure all our patients feel supported and listened to.
(Site updated 02/08/2022)